Quality of services is a prerequisite for our company’s successful business activities. The need for quality is present in every work process that forms our activity. Our quality is based on many years of experience, the prevention of the occurrence of errors, the observance of delivery deadlines, meeting the customer’s requirements and the requirements of all relevant stakeholders, and respecting the laws and regulations. We also strive to constantly improve our quality management system through innovation, teamwork, and the full involvement of all employees.
We approach the improvement of the quality management system through consistent implementation of the quality policy and the setting of measurable quality objectives each year. To determine the achievement of the system improvement, we analyse various data from customer satisfaction surveys, the results of internal audits, and the effectiveness and efficiency of the corrective and preventive measures introduced to the findings from the management review. The system approach is also used to improve and rationalise existing processes through continuous employee training and the purchase of suitable materials to produce the ordered products.
Care for quality is the task of all involved in the production process. We pay special attention to the attitude towards employees that is based on respect and encouragement for the care of their professional and personal development.
We have obtained the Quality Management System Certificate ISO 9001:2015, and in the future, we are planning to obtain the ISO 14001 Environmental Management System certificate.
International AAA Excellence Award – Bisnode
Bisnode is a part of the international Bisnode AB group, the largest European provider of business and credit rating information. According to 2017 analyses, we were among the top 6.8% of business entities in Slovenia and thus we are again ranked in the highest AAA class. in 2017, among all registered companies in Slovenia, only 11,400 companies met the credit rating of excellence. 2,232 companies are registered under our general activity – Standard Activity Classification (SKD) C 25.620 Mechanical treatment of metals; of this, only 154 companies meet the internationally recognised credit rating standards of excellence.
Certificate of Quality
Certificate in the field of development and production of products with turning and milling technology, rolling threads and endless grinding.
Arprodukt, d.o.o. belongs to the highest grade of credit excellence in Slovenia.